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TERMS & CONDITIONS


KASHYAP RETAIL Terms of Trade

KASHYAP RETAIL submits to you the General Conditions that rule your purchases on the Kashyap Retail Site Coorgflavours.com (hereinafter “the Site”). Kashyap Retailmay amend regularly these terms according to the modifications, addings, retractings and novelties of the Site. We advise you to refer regularly to the last General Conditions version permanently available at this address:

KASHYAP RETAIL reminds you that giving an order implies your full acceptance of the General Conditions of Sale.

1. PRICE

The price of the articles offered for sale on our Site include GST when applicable and are subject to the effective laws in force, in particular the Indian taxes.

All products and service orders are displayed in Indian Rupees(). For on-line credit card payments, the total amount due is charged to your credit card in Indian Rupees(). The $US or EURO – Indian Rupees() exchange rate is based on standard daily bank rates. The exact amount in Indian Rupees() is displayed on the page where you enter your credit card information.

KASHYAP RETAIL and its partners will be allowed to modify at any moment the products and services prices. In case of price changing during your giving an order, the appropriate price will be precisely the one inscribed on the product or the service at the moment of your order.

2. ORDER

KASHYAP RETAIL is allowed to modify regularly its products and services catalogue.

In case you do a mistake in ordering a product or a service, KASHYAP RETAIL will pay you back with a voucher which amount will correspond to the paid surplus. In case KASHYAP RETAIL or one of its partners are responsible for the mistake, KASHYAP RETAIL will pay you back either in the form of voucher or in the form of a cheque which amount will correspond to the paid surplus. In return, you promise to destroy all the loaded exemplaries.

3. PAYMENT, SECURITY OF TRADE AND INSURANCE

The price is immediately eligible at the order moment. You have the possibility to pay by credit card.

KASHYAP RETAIL enforces customer protection by certifying your purchases on the Site.

Security of trades: When you place an order on the Site, you are asked for your credit card number. KASHYAP RETAIL is committed to transmitting your credit card number in an encrypted format. For this reason, Kashyap Retailhas subscribed to the “DirecPay” system in order to secure transactions on the Site. At payment of your order, your credit card number is send under a completely secure transmission to the financial establishment duly allowed to receive your order payment. KASHYAP RETAIL DOES NOT STORE YOUR CREDIT CARD INFORMATION.

4. INVOICING

At the trading on line procedure end, you will be sending a digital invoice. Kashyap Retail hold at your disposal the transaction paper invoice that you will be given provided you ask for it in writing. This invoice is the purchase proof on the Site and the proof of your Kashyap Retail trade General Conditions approval.

5. TERMS OF PRODUCT OR SERVICE USE

You admit and you accept that the product or the service bought is delivered to you in good condition. If you find any discrepancies, you may inform us and we shall try to resolve to best of our mutual convenience and satisfaction. You may inform of an error in delivery by sending an e-mail to:[email protected]

6. REFUND & CANCELLATION POLICY

Cancellation of Order

1. COORG FLAVOURS shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or containing any other incorrect information or typographical errors. COORG FLAVOURS shall have the right to refuse or cancel any such orders, whether or not the order has been confirmed and User has been charged.

2. Customer shall be entitled to cancel an order of any Product, only before the Order has been shipped. Cancellation of the order can be done logging on to COORG FLAVOURS ecommerce website(“e-commerce website”).

3. The Customer will be bound by the Cancellation and Return policy on (ecommerce website and shall not hold COORG FLAVOURS (“Company”) liable for any loss that she/ he may incur due to cancellation and or return of the order.

6 a.Returns after Dispatch of Products

(Only in case of damage to packaging and wrong product shipped. No exchanges allowed)

In case the Product is found having damage in packaging after delivery of the same and/or the wrong product is shipped, the User can request for return of the Product any time after delivery of the Product but not later than three (3) days from the date of delivery of the Product through e-commerce website.

The Customer needs to follow the process defined below for return:

Send an email to [email protected] seeking for return of the Products

For all returns to be considered valid by the Company the said return of the Products needs to be accompanied with the Invoice; All approval of returns are subject to verification by the Company and the same are left to the sole discretion of the Company.

In case the Customer finds quality issues after opening the package , the said grievance may be addressed to [email protected] or a complaint lodged with the customer cell at 9845831683.

In case, the Customer opts for return of the Product due to damage of packaging or wrong product shipped, Customer will have to ensure that the Product is returned in the condition as.

The Customer will be bound by this Policy and shall not hold the Company or the e-commerce website liable for any loss that she/ he may incur due to cancellation or return of the order.

Kashyap Retail
New extension Madikeri Coorg
Karnataka 571201.
Tel: +91 98458 31683.
www.coorgflavours.com

Order will be cancelled and a refund will be initiated within one week when we have received the returned product.

7. CUSTOMER SERVICE

For any further information, you should browse the KASHYAP RETAIL forum In order to be offered a personalized and effective customer service, you promise to supply us a real and complete information during your KASHYAP RETAIL registration.

8. PROPERTY AND RISKS CONVEYANCE

The products and services property conveyance comes off at the precise moment when you completely paid each product and service price. The products and services loss and damages risks are conveyance to you at the Kashyap Retail general terms of use approval moment.

9. PROPERTY RIGHTS

Every element you will find on the Site in particular the texts, the information, the images, the software, the logos and other distinctive signs etc. may be protected by property rights in particular copyrights. By the way you promise not to reproduce, copy, sell, resell, rent or exploit etc. whole or part of these elements in a commercial or other purpose, unless you have allowed to do it by the beneficiary.

Every representation or reproduction, total or partial, of the KASHYAP RETAIL catalogue without KASHYAP RETAIL license is strictly forbidden. You are not allowed to reproduce, copy, sell, resell or exploit whole or part of the KASHYAP RETAIL catalogue in a commercial or other purpose.

10. LIABILITY/GUARANTEES

KASHYAP RETAIL does not provide any express or implicit guarantee, including, without such list being exhaustive, the guarantees regarding the quality and compatibility of the service with a specific use, and non-violation of the service use rules by its users. In particular Kashyap Retail does not guarantee that the service (i) shall exactly met your expectations (ii) shall be uninterrupted, timely, reliable or free of any error (iii) the results that may be obtained by using the service shall be accurate and reliable (iv) the quality of all the products, services, information or other material bought or obtained by you on the service shall be up to your expectations, and (v) that any faults in the software used shall be corrected.

Moreover, subject to the regulations in force, KASHYAP RETAIL may not be held liable for any direct or indirect damage (notably loss of profits, clientele, data or other loss of intangible assets even if KASHYAP RETAIL is informed that such damage is potential) that may arise from (i) the use or on the contrary the impossibility of using the service (ii) the cost that may arise from the acquisition of substitute goods and services (iii) following unauthorized access to the service by a user or modification of your transmission or of your databank (iv) following a declaration or the conduct of a third party on the service and (v) any other issues concerning the service.

11. OTHER PROVISIONS

These General Conditions of Sale of the product and the service represent the entire agreement between KASHYAP RETAIL and you for the use of the service, and replace any previous agreement between you and KASHYAP RETAIL. As we indicated above, you may also be subject to the additional General Conditions of sale specific to certain services, third party content and third party software which will be provided to you when you access such service, content or software. Failure by Kashyap Retail to exercise its recognized rights in application of these General Conditions of sale is(are) cancelled by a court decision, the other provisions shall remain valid and shall continue to apply to the parties. The headings of the articles are provided for guidance only

12. LAW ENFORCABLE / JURISDICTION

CONTRACTS BETWEEN YOU AND Kashyap Retail SHALL BE GOVERNED BY THE INDIAN LAW AND ALL DISPUTES SHALL BE EXCLUSIVELY SUBMITTED TO THE INDIAN COURT JURISDICTION AT MADIKERI

Kashyap Retail
Block No – 14, Race course Road, Madikeri,
Kodagu,Karnataka, 571201

Support: [email protected]

Shipping and delivery policy

All the products of Kashyap retail (coorgflavours.in) will reach within 5-6 business days from the date of purchase by Regd. Post (India Post)

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